The workflow
Keep the website working after the office closes.
A customer submits a focused emergency request. The lead is persisted first, then placed into a retry-safe notification queue for the right people.
01 · Capture
Simple for the customer
Name, phone, and issue. Designed for a customer standing in a dark hallway with a leaking pipe or a dead furnace.
02 · Route
Clear for the operator
The lead is attached to the subscriber account and source domain, then queued for delivery.
03 · Follow through
Visible in the dashboard
Owners can see new leads, delivery health, and the activity trail without digging through inboxes.